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Cincom Contact Center InsightsBest Practices in Customer Service |
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Trent Fulcher speaks on Customer Experience and the Contact Center
March 05, 2008 09:26 PM PST
Guest: Trent Fulcher, Program Director, Cincom Customer Experience Solutions Today Trent Fulcher spoke at Vanguard’s contact centre conference in Rome. In this episode we talk to Trent about a few of the topics he covered at the conference. |
Podcast SummaryBest Practices in Customer Service. Sharing strategies and techniques top organizations utilize to deliver outstanding customer experiences. About RandyRandy is marketing manager for Cincom's Customer Experience Management Systems Favorite LinksContact MeSubscribe to this Podcast
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